Privacy Policy
How we collect, use, and protect your personal information
DD21 Tradings is committed to protecting your privacy and maintaining the confidentiality of your personal and financial information. This privacy policy explains how we collect, use, store, and protect your information in compliance with applicable laws and regulations.
We collect the following types of information:
Personal Information:
- Name, address, phone number, email address
- Date of birth, PAN, Aadhaar number
- Bank account details and investment account information
Financial Information:
- Income, expenses, assets, and liabilities
- Investment objectives and risk tolerance
- Transaction history and portfolio information
We use your information for the following purposes:
- Providing investment advisory and financial planning services
- Conducting risk assessment and portfolio analysis
- Compliance with regulatory requirements and reporting
- Communication regarding your investments and market updates
- Improving our services and customer experience
We may share your information in the following circumstances:
- With your explicit consent
- With regulatory authorities as required by law (SEBI, Income Tax Department, etc.)
- With authorized service providers who assist in delivering our services (under strict confidentiality agreements)
- In case of legal proceedings or court orders
We do not sell, rent, or trade your personal information to third parties for marketing purposes.
We implement robust security measures to protect your information:
- Encryption of sensitive data in transit and at rest
- Access controls and authentication mechanisms
- Regular security audits and vulnerability assessments
- Employee training on data protection and confidentiality
You have the following rights regarding your personal information:
- Right to access and review your personal information
- Right to correct or update inaccurate information
- Right to request deletion of your information (subject to regulatory requirements)
- Right to withdraw consent for processing (where applicable)
We retain your personal information for as long as necessary to provide our services and comply with legal and regulatory requirements. Investment advisory records are typically retained for a minimum of 5 years as per SEBI regulations, or longer if required by law.
For any privacy-related queries or to exercise your rights, please contact:
Privacy Officer: Rajesh Sharma
Email: privacy@dd21trading.com
Phone: +91-9876543210
Address: 123 Business District, Mumbai, Maharashtra 400001
Last Updated: January 2024. This privacy policy may be updated periodically to reflect changes in our practices or applicable laws. We will notify you of any material changes through our website or direct communication.