Investor Charter
Your rights and our responsibilities as a SEBI registered Investment Advisor
Vision:
To be the most trusted Investment Advisor, helping investors achieve their financial goals through transparent, ethical, and professional advisory services.
Mission:
To provide comprehensive, unbiased, and client-centric investment advisory services while maintaining the highest standards of integrity, transparency, and regulatory compliance.
As our client, you have the right to:
- Receive honest, transparent, and unbiased investment advice suitable to your risk profile and investment objectives
- Be informed about all fees, charges, and potential conflicts of interest before engaging our services
- Receive regular updates on your portfolio performance and market developments
- Access your investment records and receive timely responses to your queries and concerns
- Privacy and confidentiality of your personal and financial information as per applicable laws
- Fair treatment without discrimination and the right to terminate the advisory relationship with appropriate notice
As your Investment Advisor, we commit to:
- Act in your best interest and provide advice that is suitable to your financial situation and investment objectives
- Maintain complete transparency in our fee structure and disclose any potential conflicts of interest
- Comply with all applicable SEBI regulations and maintain the required registrations and certifications
- Maintain confidentiality of your information and use it only for providing advisory services
- Provide timely and accurate information about your investments and respond to your queries promptly
- Maintain proper books of accounts and provide access to regulatory authorities when required
Investment Advisory Services:
- • Portfolio Management & Asset Allocation
- • Equity & Mutual Fund Recommendations
- • Fixed Income Investment Strategies
- • Options Trading Guidance
Financial Planning Services:
- • Retirement Planning
- • Tax Planning & Optimization
- • Insurance & Risk Management
- • Loan & Credit Advisory
If you have any complaints or grievances, please follow this process:
Contact Our Compliance Officer
Name: Rajesh Sharma
Email: compliance@finadvisorpro.com
Phone: +91-9876543210
SEBI Complaints Redressal System (SCORES)
If not satisfied with our response, you can file a complaint at scores.sebi.gov.in
Ombudsman
As a final resort, you can approach the Securities Market Ombudsman appointed by SEBI
Validity: Permanent (subject to compliance with SEBI regulations)
CIN:U67200MH2004PTC144103
Registered Office: 123 Business District, Mumbai, Maharashtra 400001
Disclaimer: Registration granted by SEBI and certification from NISM in no way guarantee performance of the intermediary or provide any assurance of returns to investors. The securities market is subject to market risks. Please read all related documents carefully before investing.
Last Updated: January 2024. This Investor Charter is prepared in accordance with SEBI guidelines and is subject to periodic updates. For the latest version, please visit our website or contact our compliance officer.